Privacy Policy

Data Protection Notice in accordance with the EU General Data Protection Regulation (GDPR)

Finoa Consensus Services GmbH, Rosenstraße 2, 10178 Berlin, Germany. Commercial Register: Local Court of Charlottenburg HRB 241364 B. VAT-ID: DE353460060. Managing Director: Daniel Schrader.

This Privacy Policy outlines how Finoa Consensus Services GmbH (FCS) collects, uses, and protects your personal information when you interact with our website, particularly through our contact forms. We are committed to safeguarding your privacy and processing data in accordance with the EU GDPR and the German Federal Data Protection Act (BDSG).

1. Who is responsible for data processing and whom can I contact?

The responsible entity is Finoa Consensus Services GmbH, Rosenstraße 2, 10178 Berlin, Germany. Email: contact@finoa-fcs.io. Data protection: dataprotection@finoa-fcs.io.

2. What sources and data do we use?

We process personal data that we receive from you in the course of business initiation and our business relationship. When you contact FCS through our website forms, relevant personal data can include first and last name, contact details, world region, company, industry, advertising and sales data, and any message you provide.

3. What do we process your data for and on what legal basis?

We process personal data in accordance with GDPR and BDSG, based on your consent (Art. 6(1)(a)), the fulfillment of contractual obligations (Art. 6(1)(b)), legal requirements (Art. 6(1)(c)) or public interest (Art. 6(1)(e)), and the balancing of interests (Art. 6(1)(f)). We use the information to respond to inquiries, communicate, improve services, and fulfill contractual and legal obligations.

4. Who gets my data?

Access is granted to departments that need it to fulfill contractual and legal obligations. Service providers may receive data if they comply with GDPR/BDSG. Recipients may include public bodies where legally required, and processors such as AWS, Zendesk, Google Cloud EMEA Ltd, and Wire for customer service communications.

5. Is data transferred to a third country?

Data is only transferred to countries outside the EU/EEA if necessary for the stated purpose, required by law, you have given consent, or within the scope of Art. 46 GDPR using Standard Contractual Clauses. Safeguards can be requested at dataprotection@finoa-fcs.io.

6. How long will my data be stored?

When you send a deletion request we remove personal data except categories required for legal storage obligations. Commercial and tax retention periods are between two and ten years. Disaster recovery, IT audits, and claim management typically require three years.

7. What data protection rights do I have?

You have the rights of access, rectification, erasure, restriction, portability, and objection under GDPR Arts. 15–21, and the right to lodge a complaint with a supervisory authority (Art. 77). The authority for our Berlin office is the Berlin Commissioner for Data Protection and Freedom of Information, Alt-Moabit 59-61, 10555 Berlin, mailbox@datenschutz-berlin.de.

8. Automated decision-making

For the establishment and implementation of the business relationship we generally do not use automated decision-making pursuant to Article 22 GDPR.

9. Cookies

Cookies may be used to make a user's experience more efficient. Strictly necessary cookies may be stored without consent. For all other types we need your permission. Manage preferences through your browser settings.

10. Social media

FCS may maintain online presences within social networks. When accessing those networks, the operators' terms apply. FCS X account: https://x.com/FinoaConsensus.

11. Right of objection under Art. 21 GDPR

You have the right to object on grounds relating to your particular situation to processing based on Art. 6(1)(e) or (f), including profiling. You also have the right to object to processing for direct marketing. Objections can be sent to dataprotection@finoa-fcs.io.